Providing employers with cost-effective, quality employee online care 24/7

Fairview Health Services is committed to supporting Minnesota employers with innovative ways to solve today’s complex health care challenges. To this end, we bring you OnCare, our online clinic. We have earned a reputation as one of the most trusted and respected health care provider organizations in the Upper Midwest, and we’ve designed this service to make the right care available to your employees at the right time, for the right price. Benefits to your bottom line like lower medical costs, greater productivity, reduced absenteeism, and ultimately, better overall health of your employee population will prove to be invaluable.

Employer benefits
  • Lower health care spend
  • Improved employee productivity
  • Reduced absenteeism
  • Improved employee satisfaction
Employee benefits
  • Convenience
  • Cost savings
  • 24/7 availability
  • Clinical-quality care

The most cost-effective solution on the market


OnCare is priced significantly less than traditional office visits and is one of the most competitively priced employer solutions in the Upper Midwest market today. You pay a low per employee, per month (PEPM) fee to provide unlimited use of the OnCare platform to covered members. Medical visits are provided at no cost to members and no claims are filed. Care utilization is shifted from urgent care and primary care, resulting in a direct savings to your organization.

Adherence to nationally established clinical guidelines

OnCare only treats patients when it is medically safe and meets Fairview’s high clinical quality standards. OnCare is staffed by active Fairview urgent and primary care providers who deliver consistently high-quality care that use the same nationally established clinical guidelines that would be followed in a brick-and-mortar clinic. To support the continuity of care, OnCare creates an electronic medical record, regardless of if the employee was a previous Fairview patient.

A strategy with direct impact to your bottom line

We will collaborate with you to create a program that best meets your employees’ needs while optimizing your organization’s OnCare investment.

How it works

Your employees log in to your custom OnCare.org website from any computer or smartphone and share their symptoms by answering a series of questions. Input takes just minutes. They receive a treatment plan within an hour from a trusted Fairview provider. If a prescription is needed, it is sent to the pharmacy of their choice. Convenient and cost-effective OnCare is available 24-hours-a-day, every day, including holidays.

Most common conditions treated

We’ve been careful to select only health conditions that can be safely diagnosed and treated online. Protocols have been diligently established to follow accepted, evidence-based standards of care. Here are some of the most commonly treated:

  • Acne
  • Burns (minor)
  • Cold, sinus infection, or sore throat
  • Constipation and/or diarrhea (irritable bowel syndrome)
  • Eczema or dermatitis
  • Female bladder infection (UTI)
  • Hay fever/allergies
  • Heartburn or acid reflux (GERD)
  • Influenza (the flu)
  • Low back pain
  • Pink eye (conjunctivitis), ages 2 to 50
  • Quitting tobacco
  • Sleeping problems
  • Strep throat
  • Tinea (fungal skin infection)

And many more . . .


Providing the tools you need to maximize your investment

We equip you with everything needed to ensure your employees use their OnCare benefit. Your OnCare Employer Marketing Toolkit includes customized tools and templates to help drive utilization of your OnCare program. Your dedicated OnCare Account Manager partners with you to establish utilization goals and will report back on program performance. The OnCare Employer Marketing Toolkit is provided free of charge to our clients.


Get all these tools and more: 
  • Postcard 
  • Factsheet
  • Table tent
  • Email 

*93% of patients who completed an OnCare visit and received a prescription would be extremely likely or highly likely to recommend OnCare. OnCare customer survey. March 2018
**Based on a comparative analysis of employer health plan claims data for the five most commonly treated conditions (March 2018). Care settings include urgent care, primary care, convenience care, and emergency room.
***Of all completed visits, 85% are diagnosed online, 15% were referred for clinician evaluation. OnCare customer survey. March 2018